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Customer Experience Manager

  • Chicago, IL, United States, 60601

A technology driven logisitics company located downtown Chicago is looking to bring on a Customer Experience Manager.

This company is constantly improving the efficiency and leading the digital transformation of the logistics business. The Leadership group has already reached Billion dollar exits and this company is funded by one of the primary backers of Uber!

They are looking for someone who has experience with Voice of the Customer programs (VOC) from onboarding and implementation, to retention and everything in between.

They are following a hybrid WFH schedule- remote up to 2 days each week.

This is a full time direct hire role that can pay up to 120k


  • 3 years in a customer experience role
  • Logistics knowledge/experience
  • Strong communication skills and ability to take feedback and derive insights from clients


  • Experience with VOC (Voice of the Customer)
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